| Delta Business Telephoning B1-B2 Courseb. + CD |
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Telephoning works with the skills and language required to conduct successful phone calls in English. The units cover: focus on listening making calls receiving calls receiving and leaving messages dealing with problems conference calls Telephoning provides six core units, each containing these sections: "warmer" to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills. "presentation and practice" of core language connected to each skill. "over to you", which allows students to apply what they have learned to their real-life work situation.
Kategorie: Office Supplies
Hersteller: Delta Publishing by Klett
41,90 CHF
Lieferzeit: 1-2 Werktagen |
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